Below we have listed our most Frequently
Asked Questions. If you can't find the answer to a
particular question click here to contact us.
How much does shipping cost? When will I receive my
click here for our
current shipping and delivery schedule.
shipping and handling fee will be charged no matter how many books are ordered - they must be
ordered at the same time & shipped to the same location.
There is no sales tax for orders shipped within the
United States. Sales tax is charged for orders shipped to Canada, however, no additional fees
(duties, customs) will be collected upon delivery.
Which payment methods do you accept?
Visa and MasterCard, or you may pay through PayPal (includes Visa, MasterCard, Amex, Discover,
and checking account). All prices are in U.S. funds.
How will I know that you received my order and when my order has
receive confirmation from us by Email as soon as your order is received, and again the day your
order is shipped. When available, a tracking number will be sent to you via
What is your return policy?
how important a gift of My Personal Memory Book is to you, and we stand behind it
any reason, you are not absolutely delighted and satisfied with your order, simply return it to
us within 60-days for a full refund of the purchase price, less shipping costs – no questions
I placed an order and then changed my mind or realized I made a
mistake? What should I do?
ourselves on our ability to ship orders quickly; because of this your book may be printed
within hours of placing your order. PLEASE double-check your Email confirmation, which you will
receive right after you place your order, and contact us right away if you see any
I just received my order and see a mistake. Can I get a
understand that everyone makes mistakes. Please take special care when reviewing your order.
Check your spelling, dates and names carefully; we will send you an Email confirmation as well.
In the event that you made an error and need a replacement, we will print and ship you a new
book at a discount.
if we made the error we will send a replacement book promptly at no charge to
Do you ship internationally or to APO/FPO
time, we only ship to the United States and Canada.
We do, however, accept orders for shipment
to APO/FPO addresses. Orders to these addresses are promptly shipped via Priority
Is gift wrapping available?
time we do not offer additional gift wrapping services.
order has been placed, you will receive a receipt from us by e-mail. No invoice will be sent
with your order.
Will you be publishing books prior to
We're sorry but we will not be publishing books
prior to 1922 this year (2017).
Can I have the book shipped to an alternate
YES! During the
checkout procedure we have provided a place for you to specify the address where you
would like the book delivered.
Are my personal details and payment information
Absolutely. All transactions are performed using
industry standard SSL secured connections. Our server uses SSL (Secure Socket Level)
encryption. SSL ensures that the transmission of your transaction is safe and secure.
To order the keepsake they will treasure
only $45.00 - CLICK HERE!